Privacy Policy — How zc111 Protects Your Data

zc111 ("we", "us", "the platform") operates the online sports betting and gaming platform at zc111.onl. This Privacy Policy applies to all players who register accounts, make deposits, place bets on cricket, PSL, football or esports, play slot games or live casino, and interact with any part of the zc111 platform.

We take the privacy of our players seriously. The information you share with zc111 is used to run your account, process PKR transactions, keep the platform secure and communicate with you about your activity. It is not sold, rented or traded to external advertising networks or data brokers — full stop.

This policy is written to be straightforward. If there is something in here you want clarified, the support team is available 24/7 and happy to explain anything in more detail.

zc111 collects personal information in several ways — information you provide directly when registering or using the platform, information generated automatically through your activity, and in some cases information from third-party payment providers to verify transactions.

We do not collect sensitive personal data such as biometric identifiers beyond what is strictly required for identity verification, and we do not ask for information that is not relevant to operating your zc111 account.

The data zc111 holds about you is used for specific, defined purposes. Here is how each category of data is actually used in practice:

• Account operation. Your registration details are used to create and manage your account, authenticate your login, and personalise your platform experience. Without this data, there is no account to operate.
• Transaction processing. Payment information is used to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card. Transaction records are maintained for account history and dispute resolution.
• Identity and fraud prevention. Verification documents and device data help us confirm that accounts belong to the registered player, that age requirements are met, and that fraudulent or prohibited activity is detected before it affects the platform or other players.
• Customer support. Communication history with the support team is used to resolve your query and to improve support processes over time. Support agents have access to your account data as needed to assist you effectively.
• Platform security. IP addresses, device data and activity patterns are analysed to detect suspicious behaviour, bot activity, collusion between accounts and attempts to exploit the platform. This protects all players on zc111.
• Responsible gaming. Your activity data and any limits or exclusions you have set are used to apply the responsible gaming tools you have chosen and to flag patterns that may indicate a player needs support.
• Platform communications. Your email address and mobile number are used to send account notifications — deposit confirmations, withdrawal updates, security alerts and information about your VIP tier status. Marketing communications are only sent where you have opted in and can be stopped by contacting support.
• Platform improvement. Aggregated and anonymised activity data is used to understand how players use zc111, which cricket markets attract the most interest during PSL season, how the mobile interface performs and where improvements are needed.

zc111 processes your personal data on the following bases:

• Contractual necessity. Processing your registration data, payment information and activity data is necessary to provide the zc111 service you have signed up for. Without this processing, we cannot operate your account or process your transactions.
• Legitimate interests. Fraud prevention, platform security and responsible gaming monitoring are carried out on the basis of legitimate interests — protecting the platform and its players from harm. We apply these interests proportionately and do not override your rights in doing so.
• Consent. Marketing communications are sent only where you have given explicit consent. You can withdraw consent for marketing at any time by contacting support.
• Legal obligation. Identity verification and transaction records are maintained in part to meet standard anti-money laundering (AML) and platform compliance obligations.

There are limited circumstances in which zc111 shares your data with external parties. In each case, sharing is limited to what is necessary for the stated purpose:

• Payment providers. JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy and security frameworks.
• Identity verification services. Where third-party tools are used to assist with document verification, the minimum data required for that check is shared. Verification providers are selected on the basis of their data security standards.
• Technology partners. Platform infrastructure, hosting and security providers may process data in the course of providing those services to zc111. These relationships are governed by data processing agreements that restrict how partner data can be used.
• Legal and regulatory requirements. zc111 will disclose data where required by a valid legal process or to prevent serious harm. We do not volunteer data beyond what is legally required in any such process.
• Business transfers. In the event of a merger, acquisition or sale of the zc111 platform, player data may transfer as part of that transaction. Affected players would be notified before the transfer takes effect.

All financial transactions on zc111 are conducted in Pakistani Rupees (PKR). Payment details you provide — whether a JazzCash wallet number, Easypaisa account, Raast-linked identifier or bank account — are stored securely and used only to process your deposits and withdrawals.

zc111 does not store full payment card numbers on its own servers. Card transactions are processed via the relevant payment gateway, which applies its own security standards. The information zc111 retains is the minimum needed to match transactions to your account and to process refunds or withdrawal reversals where required.

Transaction records — amounts, dates, payment method references and outcomes — are maintained as part of your account history. You can view your full transaction history from within your account dashboard at any time. These records may also be used in the event of a payment dispute to resolve the matter accurately.

zc111 uses cookies and similar technologies to operate the platform effectively. Cookies are small data files placed on your device when you visit the site. Here is how we use them:

• Session cookies. Keep you logged in during your visit. These are deleted when you close your browser and are essential for the platform to function.
• Preference cookies. Remember your platform settings — such as display preferences and responsible gaming configurations — so you do not have to reconfigure them on every visit.
• Security cookies. Used to detect fraudulent activity and protect your account from unauthorised access. These cannot be disabled without affecting your ability to use the platform.
• Analytics cookies. Aggregate, anonymised data about how pages on zc111 are used — which sections players visit, how long sessions last, which devices and browsers are most common. This data is used to improve the platform and does not identify individual players.

zc111 does not use third-party advertising cookies or tracking pixels for ad retargeting. You can manage cookies through your browser settings, though disabling essential cookies will affect the platform's functionality.

zc111 retains personal data for as long as necessary to fulfil the purposes described in this policy. In practical terms:

• Active accounts. All account data is retained while your account is active and for a reasonable period after the account is closed, to handle any post-closure queries, disputes or obligations.
• Transaction records. Financial transaction records are retained for a minimum period consistent with standard financial record-keeping practices. This applies to deposit and withdrawal records in PKR regardless of payment method used.
• Verification documents. Identity documents submitted for verification are retained for the period required by applicable AML and platform compliance standards, then securely deleted.
• Support communications. Records of support interactions are kept for a period sufficient to allow follow-up on unresolved matters and to support quality improvement.
• Responsible gaming records. Self-exclusion requests and deposit limit records are retained for the duration of the exclusion and for a period afterwards to prevent re-registration in circumvention of the exclusion.

When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to an individual player.

zc111 applies technical and organisational security measures appropriate to the nature of the data held and the risks involved. The measures in place include:

• HTTPS encryption. All connections between your browser or device and the zc111 platform are encrypted using TLS. Data transmitted — including login credentials and payment information — is protected in transit.
• Password hashing. Account passwords are stored using a one-way hash function. zc111 does not store your password in plain text and cannot retrieve it — only reset it through the standard process.
• Access controls. Internal access to player data is restricted to staff and systems with a legitimate need. Access rights are reviewed regularly and access to sensitive data requires additional authentication.
• Fraud monitoring. Automated systems and manual review processes monitor for unusual account activity, suspicious login patterns and potential misuse. Accounts flagged for review may be temporarily restricted pending investigation.
• Secure data storage. Personal data is stored on secured infrastructure with standard protections against unauthorised access, loss or destruction.

As a zc111 player, you have rights over the personal data we hold about you. Here is what you can request and how:

To exercise any of these rights, contact the support team at [email protected] with your registered email address and a description of your request. We will respond within a reasonable period and may need to verify your identity before actioning the request.

zc111 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process requires players to confirm they are of legal age, and identity verification is used to check this where appropriate.

If we become aware that a player under 18 has registered an account, the account will be closed immediately and any funds deposited will be returned to the payment source. No bets placed by the account will be honoured.

If you believe a minor has registered on zc111 using falsified information, contact support immediately with the relevant details so we can investigate and take action.

zc111 may update this Privacy Policy from time to time to reflect changes in platform functionality, data practices or applicable standards. The date of the most recent update is shown at the top of this page.

When material changes are made — changes that affect how your data is used or your rights over it — registered players will be notified via their registered email address with reasonable advance notice before the changes take effect. Continued use of the zc111 platform after that date constitutes acceptance of the updated policy.

Minor changes such as formatting corrections, clarifications that do not change the substance of the policy, or updated contact details take effect immediately upon publication without individual notification.

For any questions, concerns or requests relating to your personal data and this Privacy Policy, contact the zc111 team directly:

When submitting a data-related request, please include your registered email address and a clear description of what you are requesting. We may need to verify your identity before actioning the request — this is a standard step to ensure your data is only accessed or modified by you.

For responsible gaming support including self-exclusion and deposit limits, the Responsible Gaming page has full details, and the tools are available directly in your account dashboard without needing to contact support first.